Business processes should be optimized in any company in any stage in their lifecycle. Whether you're in the growing start-up phase and require the development of standard operating procedures, a mature company whose business processes have become more complex overtime to adjust to their customer base, or your company is considering an ERP/CRM implementation to automate business processes to make the organization more efficient.
CCS can help provide that structured framework through our process optimization workshops and quick-hit management services. As an objective 3rd Party we can facilitate a cross functional process optimization workshop to map existing processes and generate opportunities to streamline the process with the team performing the processes.
Furthermore, we provide post-workshop coaching for the team to complete “quick-hit” initiatives to continue the process improvement momentum generated by the workshop. As a result, we deliver fully documented current processes, completion of initial pass initiatives, and a roadmap for larger process change within the organization.