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2018 - Page 2 of 2 - Customer Centered Strategies
February 7, 2018
B2C

B2C Influence on Customer Expectations

B2C Influence on B2B Customer Expectations There are noticeable differences in the way B2C and B2B companies engage, interact with, and serve their respective customer bases. […]
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January 26, 2018
Virtiva

Introducing Virteva

Introducing Virteva: Harnessing IT Best Practices to Deliver Exceptional Customer Experiences Many companies have a vision for their CX organization, but wrestle to take the specific […]
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January 5, 2018
Webinar Image

Are you prepared?- The Next Generation of Customer Expectations

CXPA Sponsored Webinar by Virteva: Are You Prepared? The Next Generation of Customer Expectations Did you miss the webinar led by Virteva’s Steve Griffiths in collaboration […]
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